What Is and What Should Be Needs Assessment Scales: Factors Affecting the Trustworthiness of Results

Autor/inn/en	Altschuld, James W.; Hung, Hsin-Ling; Lee, Yi-Fang
Titel	What Is and What Should Be Needs Assessment Scales: Factors Affecting the Trustworthiness of Results
Quelle	In: American Journal of Evaluation, 43 (2022) 4, S.607-619 (13 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Zusatzinformation	ORCID (Hung, Hsin-Ling)
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1098-2140
DOI	10.1177/10982140211017663
Schlagwörter	Needs Assessment; Surveys; Likert Scales; Credibility; Improvement + Suchen Sie Ihr Suchwort? Bedarfsermittlung; Survey; Umfrage; Befragung; Likert-Skala; Glaubwürdigkeit; Qualitätssteigerung
Abstract	Surveys are frequently employed in needs assessment to collect information about gaps (the needs) in "what is" and "what should be" conditions. Double-scale Likert-type instruments are routinely used for this purpose. Although in accord with the discrepancy definition of need, the quality of such measures is being questioned to the point of suggesting that the results are not to be trusted. Eight factors supporting that proposition are described with explanations of how they operate. Literature-based examples are provided for improving surveys with double scales especially as they relate to attenuating the effects of the factors. Lastly, lessons learned are offered with a call for more research into this issue in assessing needs. (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2024/1/01